Friday, June 8, 2007

Consider a New Career as a Search Engine Marketer!

Search Engine Optimization Company

If you’re in the market to hire a search engine optimization company, you probably feel bombarded with promises of #1 rankings and instant success. But how do you know which claims are important and which to believe, and which are classic snake oil pitches?

Let’s look at ten important items that you need to think about if you’re considering hiring a professional search engine optimization firm.

1. Cost

Get prepared, because search engine optimization work is very expensive. And with few exceptions, you get what you pay for in this business. If you find an SEO company that’s cheap and whose Web site resembles a used car lot, trust that you’re not going to get quality work.

How much should you be prepared to pay? That’s a difficult question, because it depends on many factors. First, if you’re going after highly competitive keyword phrases, you may have to pay more than if your keyword phrases are focused and finetuned. If your site is enormous, and if you want each page optimized, the cost will be more. If you want to set up new sites to bring in traffic, that’s a different charge. Or, if your site is using difficult technology, the cost may be higher.

Some SEO firms now offer a pay-for-placement plan, where each keyword has its own price category, depending on the number of search results and degree of competition. Still other companies offer a pay-for-click-through plan.

Another consideration is that most SEO’s require a portion of the fee to be paid in advance. It might be 50 percent, or in some cases, 100 percent of the initial fee.

In any event, unless you’re simply wanting to hire a consultant for an hour or two, be prepared to spend at least a thousand or two in getting your site optimized by an expert.

2. Understand what You’re Getting for the Price

Most SEO companies offer various packages that include certain services, and you can choose to add on additional services from there.

So, find out exactly what is included in the package price. Does this include submitting through the pay inclusion programs? Which engines and directories are included? How many information or doorway pages will be created? Does this include maintaining the site after results are achieved? How many keyword phrases do they work with? Does the cost include building link popularity?

If you have a brand new site and are wanting “instant” traffic, you may want to go with a firm that will purchase keywords for you through one of the pay engines like GoTo. You’ll also want to make sure that the SEO firm submits your pages through the various engines’ pay inclusion programs.

Yes, these are added costs to you. But, it can take literally months to see results through regular search engine optimization strategies. If you have a brand new site with no traffic, or if you’re anxious to get traffic going for a special promotion or holiday sales, purchasing keywords through the pay engines and paying to submit to the engines will boost your site’s visibility much faster.

3. Guarantees

If the SEO firm you’re considering has a guarantee, study that guarantee and all of the “fine print” carefully. If they’re guaranteeing to increase the traffic to your site, that’s fine. If they’re guaranteeing an increase in your rankings, that’s fine too.

But, if they’re guaranteeing that you’ll get a top 10 ranking, consider this guarantee carefully. There are so many factors that come into play when optimizing a Web site. For example, how established is the site, or is it brand new? How competitive is in the industry?

Does the guarantee require that you choose a three-word keyword phrase, under the assumption that it’s impossible to get a two-word phrase ranked high, or even a single keyword? For one thing, that assumption is incorrect. Depending on the keyword phrase itself, you can certainly get two-word phrases ranked high, and even certain single keywords. So, if you go with that firm, you’re going to have to choose keywords that are less popular than what you might have chosen otherwise.

Some firms require you to sign a form stating that there are no guarantees for top ten rankings, which keeps misunderstandings down from the onset of the working relationship.

Here’s what one SEO explains when customers ask him about a guarantee:

“I make an analogy about search engine placement in order to illustrate what it is like and why it cannot be guaranteed. Obtaining high rankings is comparable to predicting the weather. You can look at the clouds, you can check humidity, you can watch wind patterns, etc. These are absolutely necessary to do in order to have any idea about the weather, but you still can't say for sure that it will in fact rain. I can do page tweaking, submissions, link promotion, etc., and have fantastic results and be right on the money, or it can rain on me. Doing what I do is a necessity to have a decent chance at obtaining search positions, but I cannot promise how the rankings will perform.”

4. Competing Clients

Some SEO firms will only work for one client in a given industry. For example, they will only work for one life insurance client, one furniture wholesaler, one bank, and so forth.

Why? Because they don’t want their clients competing against each other for the same keywords.

Other SEO firms set themselves up to be experts in a particular industry, such as online casinos or legal Web sites.

Still other firms will take on more than one client in a given industry, but only if each client has a different set of targeted keywords.

If this is important to you, check with the SEO firm you’re considering and see how they handle competing clients.

5. Track Record

How can the professional SEO company prove to you that they knowledgeable and experienced in this industry?

For one thing, you can ask for a list of references from any SEO that you’re considering. Look closely at the list to see if the sites appear to be legitimate and trustworthy. Then, contact those references.

Does the firm hold certification from a reliable training company like the Academy of Web Specialists? How many years of experience does the company have? Is the company willing to show you a few reports for some of their clients?

6. Access to Your Server

How will the SEO firm work on your site? Are you going to give them access to your server, to where they’re responsible for uploading pages and making changes?

Or, will they have to go through a Webmaster, thereby slowing down the process.

Some SEO companies like to set up gateway pages on their own server and route traffic to your site. Other SEO firms like to set up separate Web sites on their own server as a means of building link popularity and routing traffic. If that’s the case, who will own those gateway pages or sites if you decide not to continue using their services?

When the SEO firm owns the pages or sites, if you take your SEO work elsewhere, that firm can simply re-route traffic to another client’s site. There’s nothing illegal or shady about this—it’s just a fact of life. However, you can always choose to negotiate ownership of a gateway page or site in the initial contract.

7. Site Quality

Professional search engine optimizers understand that getting top rankings in the search engines is only the beginning. In order to be successful, those top rankings have to convert to additional traffic to the site, and ultimately to traffic that converts to sales.

But what if the SEO achieves top results for you, yet your site isn’t designed in such a way to promote the actual sale. For example, let’s say that the site is confusing, and visitors simply give up and never make it to the order page. Or maybe there’s no “call to action.”

Some SEO’s are beginning to make stipulations in the contract that state that they are not responsible for actually increasing sales unless they take on the responsibility of redesigning some areas of the site to make them more “sales friendly.”

8. Finding a Trustworthy SEO Firm

How can you find a professional SEO company that you can trust? Wouldn’t all of the best firms be listed in the top rankings at the search engines?

Not necessarily, and here’s why. Many of the successful SEO firms are so busy working on clients’ sites that they don’t have time to optimize their own sites. So, they rely on word of mouth and recommendations for their new clients, which keeps them more than adequately busy.

Plus, the firm may be in the top rankings for the keywords that they consider important to them, but you may be looking in different areas that they aren’t targeting.

So, just because a company isn’t in the top 10 doesn’t mean that they aren’t a top notch firm with the experience needed to help your site achieve success.

Back to our original question of how to find a trustworthy company, ask other Webmasters whom they use to optimize their site. Search for related online forums or visit newsgroups and see which firms are recommended. Write to some SEO companies and see what type of response you get. Do your homework before choosing the firm, and you stand a much greater chance of choosing an SEO company who can really help you.

9. Type of Proposal

Many SEO companies will create a detailed report and offer numerous suggestions before you ever sign the contract. Some of these companies charge for the proposal, and others don’t. Still others will charge only if you decide not to use their services.

Taking it from the side of the optimizer, it’s very time consuming coming up with a strategy for a particular company. Not only do you have to visit the site and spend some time, but you also have to run various reports and do considerable research. Plus, many SEO’s are hesitant to give away too much information in the initial proposal, so they won’t do detailed reports or offer focused suggestions until an official agreement has been reached.

In any event, make sure that you understand the process that’s involved. For example:

  • Do you have to pay for a formal proposal?
  • If you hire the company, how often will you be sent verifiable results?
  • What types of reports can you expect to receive?
  • How long will the process take?
  • When can you expect to see results?

10. Contract

As with all contractual obligations, read the contract carefully, including all fine print. At the Academy of Web Specialists, we compiled a group of contracts from various SEO firms, and we’ve posted them online. We also came up with a standard contract that incorporates many of the ideas shown in the individual contracts. It might help you to view those contracts and compare what the SEO company you’re considering is offering.

Robin Nobles teaches 2-, 3-, and 5-day hands-on search engine marketing workshops in locations across the globe (SearchEngineWorkshops.com) as well as online SEO training courses (OnlineWebTraining.com). They have recently launched localized SEO training centers through SearchEngineAcademy.com, and they have expanded their workshops to Europe with Search Engine Workshops UK. They have also opened the first networking community for SEOs, the Workshop Resource Center (WRC).

http://www.searchengineworkshops.com/articles/hire-SEO-firm.html

Building Your Site's Link Popularity

One thing that rang loud and clear from the Search Engine Strategies 2001 Conference in San Francisco in August was the importance of building a good, solid link popularity for your Web site.

However, there are no free rides when it comes to building link popularity. It takes hard work and dedication, but it certainly is worth the effort. After all, how many ill optimized sites have you seen that are in the top 10 rankings, when the only thing going for the site is a strong link popularity?

So, let's look at some do's and don'ts to consider when trying to build your link popularity.

Do's

* Concentrate on related and important links only. Sheer numbers are no longer important. What's important is that the more popular sites on the Web link to your site, as well as making sure that the links pointing to your site are relevant to your topic area.

* Make sure that your site is listed in all of the major directories: Yahoo!, the Open Directory Project, and LookSmart. Also, see if your site is relevant to a particular About.com area, and submit it to the guide.

* Visit Search Engine Guide and search for vertical engines or directories in your focus area. Search Engine Guide features a listing of over 3,700 engines and directories, so it's an excellent resource for finding focused engines or directories to submit to.

* Visit Link Popularity Check and search for your competitors. Start visiting the sites that are linked to your competitors, and write to see if they'll consider linking to your site.

* Create a list of links before you ever contact sites for linking purposes. If the company sees that you've already added their URL to your list of links, they'll be more apt to add your link on their site in return. Again, concentrate on related links only.

* Consider what other fields are related to your particular industry and concentrate on getting links from those areas. You won't want to add competing sites to your links' page, but you probably won't mind adding links to sites that aren't direct competitors. For example, if you have a site that sells needlework kits, you won't want to list other sites that sell needlework kits. However, you probably won't mind linking to sites offering related products, such as sewing baskets, books on needlework, or online sewing classes.

* When you visit related sites, look to see if they offer guestbooks or forums. If they do, post a message, and include your URL in your signature.

* Consider setting up separate theme-oriented domains and link all of your domains together.

* Offer a discount of your goods or services for anyone who agrees to post a small graphic on their site that links back to your site.

* Create a testimonial page, and write a brief testimonial about any Web site that you'd like to get linked to your site. Inform the site of the testimonial, and encourage them to link to the page.

* Or, write testimonials of particular products, and sign the testimonial with your name and URL. Send the testimonials out to the individual companies, and tell them how much you've enjoyed using their products. Many companies will place testimonials in particular areas of their site, and they're delighted to get rave reviews about their products.

* Offer awards on your site, and give out little graphics that link back to your site.

* Set up an affiliate program, which is an excellent way to boost link popularity.

* Visit the Reciprocal Linkage Topics area of Webmaster World forums and look for new ideas for building link popularity.

* Become a content provider in your focus area, and get your articles posted across the Net in related areas.

* Are there any professional organizations related to your industry? If so, do they have pages of links?

* Develop a plan for boosting link popularity, and then stick to it. Pledge to get so many new links a week, and hire a high school student at minimum wage to work for you, if needed.

* If you need help in developing a linkage program for your site, consider hiring a company like LinkageXpress to do it for you.

* Though I haven't personally used it, I've heard good things about Zeus, a software program that is a reciprocal link generator.

* Remember to link to other important, related sites in your industry from your own site. After all, link popularity is both incoming and outgoing, and related, important sites are what you're after.

Don'ts

* Don't participate in link exchange programs or link farms. Google will ban sites that participate in link exchange programs, and many of the other major engines have also expressed their dislike of artificially created link popularity.

* Don't use hidden links on your page. Again, many of the major engines frown on the use of hidden links.

* Don't make the mistake of thinking that link popularity isn't important or necessary. A high link popularity is sometimes all it takes to achieve top rankings. It's crucial, in many cases, to the success of an online business.

* If you create separate theme focused sites for the purpose of boosting link popularity, don't use redirects on those sites pointing back to your main site. Rather, create a mini site at the new URL with several pages of good, solid content, and then visibly link back to the main site.

* Don't bother with free-for-all pages. Generally the only thing these pages will guarantee is an increase in email spam if you participate.

In Conclusion

Devote some time and energy to the building of a solid link popularity for your site. Not only will it help your site in the rankings, but it will more than likely increase your traffic as well.


Robin Nobles teaches 2-, 3-, and 5-day hands-on search engine marketing workshops in locations across the globe (SearchEngineWorkshops.com) as well as online SEO training courses (OnlineWebTraining.com). They have recently launched localized SEO training centers through SearchEngineAcademy.com, and they have expanded their workshops to Europe with Search Engine Workshops UK. They have also opened the first networking community for SEOs, the Workshop Resource Center (WRC).

http://www.searchengineworkshops.com/articles/linkpop.html

The Evolution of Search Engine Marketing

what's really important when working
with the search engines?

For those fortunate enough to have attended the Search Engine Strategies 2001 Conference in San Francisco, the evolution of search engine marketing couldn't be clearer.

Whereas a few years ago, when participants would have been drilled on the "all important" META tags and keyword density requirements, participants at the latest conference learned strategies for writing search engine friendly content, researching search terms, and building link popularity.

The importance of directories and pay engines was also stressed, as well as advanced search engine optimization strategies such as cloaking and tracking the conversion to sales.

So, to answer the question of what's important today when working on your sites, keep these points in mind.

1. Don't forget the basics! Though META tags alone won't carry you to a top 10 ranking, it's still crucial to create effective title, description, keyword, and other tags as well as remembering the importance of keyword prominence in your tags and body text. Tip: To help you remember what's important on your pages, use handy Search Engine Optimizer (SEO) software, which will make your search engine optimization work much easier.

2. Don't spend countless hours trying to arrive at the "perfect" keyword weight. If you'll search for top ranking sites at any of the engines for your most important keyword phrase, you'll more than likely find keyword weights that range from virtually nonexistent to rather high, even 8%. For general optimization purposes, aim for a good average of between 3-5% for the body text, and be prepared to raise or lower it as needed.

3. Research your search terms! Don't assume that you know how your customers will search. Instead, use a service like WordTracker and find out how people are really searching.

4. Good, solid content is definitely the way to go with your pages. Create your pages as if you're writing a focused article about one particular keyword phrase. Keep your word count in the neighborhood of 200 to 600 words in the body text, and use your keyword phrase prominently on the page.

5. Keep it simple! Remember that the engines like simplicity, and so do Web users. Don't use technology that makes it difficult for either the engines or users. Stay away from frames, Flash, heavy graphics and image maps, and lengthy JavaScript.

6. Work hard on building link popularity with other related sites. Remember that it's not sheer numbers that are important here. Rather, it's having links pointing to and from your site from other related and important sites.

7. Monitor your search engine rankings carefully, and be prepared to do further tweaking if those rankings slip. A really sharp new Web-based ranking service was introduced at the conference, and I'm in the process of trying it out myself as a beta tester. It's called WebRank, and rather than running a hefty software program and using my own resources, WebRank checks my rankings for me, then notifies me by e-mail of those rankings and when the rankings slip, etc. While they're in the pre-launch mode, membership is still free, so now's the time to try out this brand new service at http://my.webrank.com.

8. Track your traffic and pay attention to the conversion of traffic to sales. Another new service that was announced at the conference was WebPosition Gold's new Traffic Analyzer service that's included in version 1.60. The service is available for a free 30-day trial at http://counter.hitslink.com/webposition/. Gold customers, however, get an additional 90 days of free service as well as substantially discounted pricing over regular HitsLink.com customers.

9. Don't forget the importance of the major directories like Yahoo!, the Open Directory Project, and LookSmart, and be sure to submit your site to them. Also, look for other "vertical" directories in your focus area by visiting a site like Beaucoup, which lists over 2,000 search engines and directories.

10. If you want visibility fast, consider the pay engines like Overture and FindWhat. With so many of the major engines now using the top results from the pay engines, if you're having a difficult time achieving top rankings using standard optimization efforts, paying for keywords will get you where you want to be much faster.

In Conclusion . . .

The search engine industry continues to evolve at an alarming rate, and if you aren't willing to keep up, you'll be left behind.

How can you keep up?

Planet Ocean Communications publishes an excellent monthly newsletter. You can also sign up for a couple of free monthly newsletters, such as http://www.acws.com/newsletter.html or http://www.webposition.com/newsletter.htm.

Subscribe to Beyond-SEO, which offers excellent information for those who want to reach beyond standard search engine optimization strategies.

Finally, consider attending the next Search Engine Strategies Conference yourself, and learn the latest happenings in this dynamic industry.

Robin Nobles teaches 2-, 3-, and 5-day hands-on search engine marketing workshops in locations across the globe (SearchEngineWorkshops.com) as well as online SEO training courses (OnlineWebTraining.com). They have recently launched localized SEO training centers through SearchEngineAcademy.com, and they have expanded their workshops to Europe with Search Engine Workshops UK. They have also opened the first networking community for SEOs, the Workshop Resource Center (WRC).

http://www.searchengineworkshops.com/articles/SEMarketing.html

Ten Considerations When Hiring a

Search Engine Optimization Company

If you’re in the market to hire a search engine optimization company, you probably feel bombarded with promises of #1 rankings and instant success. But how do you know which claims are important and which to believe, and which are classic snake oil pitches?

Let’s look at ten important items that you need to think about if you’re considering hiring a professional search engine optimization firm.

1. Cost

Get prepared, because search engine optimization work is very expensive. And with few exceptions, you get what you pay for in this business. If you find an SEO company that’s cheap and whose Web site resembles a used car lot, trust that you’re not going to get quality work.

How much should you be prepared to pay? That’s a difficult question, because it depends on many factors. First, if you’re going after highly competitive keyword phrases, you may have to pay more than if your keyword phrases are focused and finetuned. If your site is enormous, and if you want each page optimized, the cost will be more. If you want to set up new sites to bring in traffic, that’s a different charge. Or, if your site is using difficult technology, the cost may be higher.

Some SEO firms now offer a pay-for-placement plan, where each keyword has its own price category, depending on the number of search results and degree of competition. Still other companies offer a pay-for-click-through plan.

Another consideration is that most SEO’s require a portion of the fee to be paid in advance. It might be 50 percent, or in some cases, 100 percent of the initial fee.

In any event, unless you’re simply wanting to hire a consultant for an hour or two, be prepared to spend at least a thousand or two in getting your site optimized by an expert.

2. Understand what You’re Getting for the Price

Most SEO companies offer various packages that include certain services, and you can choose to add on additional services from there.

So, find out exactly what is included in the package price. Does this include submitting through the pay inclusion programs? Which engines and directories are included? How many information or doorway pages will be created? Does this include maintaining the site after results are achieved? How many keyword phrases do they work with? Does the cost include building link popularity?

If you have a brand new site and are wanting “instant” traffic, you may want to go with a firm that will purchase keywords for you through one of the pay engines like GoTo. You’ll also want to make sure that the SEO firm submits your pages through the various engines’ pay inclusion programs.

Yes, these are added costs to you. But, it can take literally months to see results through regular search engine optimization strategies. If you have a brand new site with no traffic, or if you’re anxious to get traffic going for a special promotion or holiday sales, purchasing keywords through the pay engines and paying to submit to the engines will boost your site’s visibility much faster.

3. Guarantees

If the SEO firm you’re considering has a guarantee, study that guarantee and all of the “fine print” carefully. If they’re guaranteeing to increase the traffic to your site, that’s fine. If they’re guaranteeing an increase in your rankings, that’s fine too.

But, if they’re guaranteeing that you’ll get a top 10 ranking, consider this guarantee carefully. There are so many factors that come into play when optimizing a Web site. For example, how established is the site, or is it brand new? How competitive is in the industry?

Does the guarantee require that you choose a three-word keyword phrase, under the assumption that it’s impossible to get a two-word phrase ranked high, or even a single keyword? For one thing, that assumption is incorrect. Depending on the keyword phrase itself, you can certainly get two-word phrases ranked high, and even certain single keywords. So, if you go with that firm, you’re going to have to choose keywords that are less popular than what you might have chosen otherwise.

Some firms require you to sign a form stating that there are no guarantees for top ten rankings, which keeps misunderstandings down from the onset of the working relationship.

Here’s what one SEO explains when customers ask him about a guarantee:

“I make an analogy about search engine placement in order to illustrate what it is like and why it cannot be guaranteed. Obtaining high rankings is comparable to predicting the weather. You can look at the clouds, you can check humidity, you can watch wind patterns, etc. These are absolutely necessary to do in order to have any idea about the weather, but you still can't say for sure that it will in fact rain. I can do page tweaking, submissions, link promotion, etc., and have fantastic results and be right on the money, or it can rain on me. Doing what I do is a necessity to have a decent chance at obtaining search positions, but I cannot promise how the rankings will perform.”

4. Competing Clients

Some SEO firms will only work for one client in a given industry. For example, they will only work for one life insurance client, one furniture wholesaler, one bank, and so forth.

Why? Because they don’t want their clients competing against each other for the same keywords.

Other SEO firms set themselves up to be experts in a particular industry, such as online casinos or legal Web sites.

Still other firms will take on more than one client in a given industry, but only if each client has a different set of targeted keywords.

If this is important to you, check with the SEO firm you’re considering and see how they handle competing clients.

5. Track Record

How can the professional SEO company prove to you that they knowledgeable and experienced in this industry?

For one thing, you can ask for a list of references from any SEO that you’re considering. Look closely at the list to see if the sites appear to be legitimate and trustworthy. Then, contact those references.

Does the firm hold certification from a reliable training company like the Academy of Web Specialists? How many years of experience does the company have? Is the company willing to show you a few reports for some of their clients?

6. Access to Your Server

How will the SEO firm work on your site? Are you going to give them access to your server, to where they’re responsible for uploading pages and making changes?

Or, will they have to go through a Webmaster, thereby slowing down the process.

Some SEO companies like to set up gateway pages on their own server and route traffic to your site. Other SEO firms like to set up separate Web sites on their own server as a means of building link popularity and routing traffic. If that’s the case, who will own those gateway pages or sites if you decide not to continue using their services?

When the SEO firm owns the pages or sites, if you take your SEO work elsewhere, that firm can simply re-route traffic to another client’s site. There’s nothing illegal or shady about this—it’s just a fact of life. However, you can always choose to negotiate ownership of a gateway page or site in the initial contract.

7. Site Quality

Professional search engine optimizers understand that getting top rankings in the search engines is only the beginning. In order to be successful, those top rankings have to convert to additional traffic to the site, and ultimately to traffic that converts to sales.

But what if the SEO achieves top results for you, yet your site isn’t designed in such a way to promote the actual sale. For example, let’s say that the site is confusing, and visitors simply give up and never make it to the order page. Or maybe there’s no “call to action.”

Some SEO’s are beginning to make stipulations in the contract that state that they are not responsible for actually increasing sales unless they take on the responsibility of redesigning some areas of the site to make them more “sales friendly.”

8. Finding a Trustworthy SEO Firm

How can you find a professional SEO company that you can trust? Wouldn’t all of the best firms be listed in the top rankings at the search engines?

Not necessarily, and here’s why. Many of the successful SEO firms are so busy working on clients’ sites that they don’t have time to optimize their own sites. So, they rely on word of mouth and recommendations for their new clients, which keeps them more than adequately busy.

Plus, the firm may be in the top rankings for the keywords that they consider important to them, but you may be looking in different areas that they aren’t targeting.

So, just because a company isn’t in the top 10 doesn’t mean that they aren’t a top notch firm with the experience needed to help your site achieve success.

Back to our original question of how to find a trustworthy company, ask other Webmasters whom they use to optimize their site. Search for related online forums or visit newsgroups and see which firms are recommended. Write to some SEO companies and see what type of response you get. Do your homework before choosing the firm, and you stand a much greater chance of choosing an SEO company who can really help you.

9. Type of Proposal

Many SEO companies will create a detailed report and offer numerous suggestions before you ever sign the contract. Some of these companies charge for the proposal, and others don’t. Still others will charge only if you decide not to use their services.

Taking it from the side of the optimizer, it’s very time consuming coming up with a strategy for a particular company. Not only do you have to visit the site and spend some time, but you also have to run various reports and do considerable research. Plus, many SEO’s are hesitant to give away too much information in the initial proposal, so they won’t do detailed reports or offer focused suggestions until an official agreement has been reached.

In any event, make sure that you understand the process that’s involved. For example:

* Do you have to pay for a formal proposal?
* If you hire the company, how often will you be sent verifiable results?
* What types of reports can you expect to receive?
* How long will the process take?
* When can you expect to see results?

10. Contract

As with all contractual obligations, read the contract carefully, including all fine print. At the Academy of Web Specialists, we compiled a group of contracts from various SEO firms, and we’ve posted them online. We also came up with a standard contract that incorporates many of the ideas shown in the individual contracts. It might help you to view those contracts and compare what the SEO company you’re considering is offering.

Robin Nobles teaches 2-, 3-, and 5-day hands-on search engine marketing workshops in locations across the globe (SearchEngineWorkshops.com) as well as online SEO training courses (OnlineWebTraining.com). They have recently launched localized SEO training centers through SearchEngineAcademy.com, and they have expanded their workshops to Europe with Search Engine Workshops UK. They have also opened the first networking community for SEOs, the Workshop Resource Center (WRC).

http://www.searchengineworkshops.com/articles/hire-SEO-firm.html

The Fees and Concerns of

Professional Search Engine Optimizers

Search engine positioning is certainly the buzzword of the day with companies clearly understanding the importance of achieving top search engine placement for their web sites.

However, when it comes to working out the mechanics of fees and details, confusion often reigns over expectations that tend to shroud the path along the way to getting the actual job done. On the one hand there's the "optimizer" -- the person who is doing the work. On the other hand there's the customer. Not surprisingly, both share the same questions regarding the basic elements of the transaction. Questions such as...

* What are the customary fees and how should they be determined?
* How much detail work should be involved in optimizing a site for the search engines?
* Are guarantees appropriate and if so, to what extent?

...such questions are invariably foremost in the minds of the parties involved.

As someone who trains webmasters and SE optimizers, I understand only too well the perplexity associated with pricing or purchasing a search engine optimization package. Therefore, in order to shine a floodlight on the subject and help both sides arrive at some realistic conclusions, I've asked several professional search engine optimizers to complete a questionnaire. For confidentiality reasons the names of those interviewed have been withheld but, nonetheless, I think you'll find their answers very interesting regardless of which side of the equation you're on -- customer or optimizer.

Fee structure

What is the typical fee structure for search engine positioning firms?

Actually, there isn't a "typical" fee structure, since charges can range from a couple of hundred dollars to over $50,000 to position a site.

Keep in mind, though, that some positioning packages include purchasing additional domains; hosting pages on their own server; using cloaking strategies; creating numerous doorway or information pages; offering continued maintenance; and so forth, where other positioning packages only offer to make a few doorway pages and slap them up, not even worrying about the ranking.

Not only that, but some experienced positioners do nothing more than offer consultation services. Yet, because of their expertise and reputation, they can charge $250 to $500 an hour. Is it worth it? If a couple of hours of consulting services can increase traffic to your site, it's worth every penny of those impressive hourly charges. Let's face it: it's certainly cheaper than most advertising campaigns.

What might you pay for positioning services? Take a look at the comments below taken from the professionals that were interviewed for this article.

* "$1,000 for a 6-month program."
* "$75-$100 set-up fee per keyword, which means maybe 5-8 pages for $75-$100 each."
* "I charge a flat $110 to optimize a client's homepage (plus up to four other web pages) and then submit these page's URLs to the top 12-15 search engines and directories. If the client wants to get ranked high in the engines under a specific keyword phrase, I'll charge $25 for each phrase as I design three different `content rich' doorway pages per keyword phrase. When possible, I'll charge a monthly maintenance fee of $30 per website that includes regular optimization updates and re-submission of the client's web pages."
* "We range from $500 - $20,000+ for search engine positioning based on the level of difficulty or number of pages we need to position."
* "$20,000 to $30,000 setup fee for 25-40 keywords across 12-14 engines. Then, a monthly maintenance fee of $200-300 per keyword phrase."
* "Hourly fees range from $50-$65 up to $500 an hour."
* "It all depends on the needs of the client. Normally it's difficult to do any decent service for less than $1,000 because it's all so time consuming. And if you try to go too cheap, you lose money and the client will not be happy. Mostly, I prefer a monthly fee and we just keep `working at it' in all senses, not just positioning (newsgroups, press releases, link exchange... plus a lot of consultancy regarding the design, etc.)."
* "10 keyword phrases: $1,500; 20 keyword phrases: $2,495."
* "$1,500 set up fee and $500 a month."
* "$399 to $799 for small business packages."
* "We charge $500 set up (keywords research) and $200 per doorway page per search engine, with a minimum of 4 engines. Guaranteed top 10-30 and discount of 10% when below 30 and then up to 50% discount to rank 60."

As you can see, the prices run from pocket change to a considerable outlay of cash. For instance, one company that we interviewed posted a standard price even though almost every client's price actually varied depending upon the complexity or simplicity of the project (site). Factors that influence the actual price include; is this a consultation only job, or will the company get involved in making the changes? Or, do they have to hire their own HTML designer if a completely new design is required?

Pay-for-placement plans?

What is a pay-for-placement plan? Simply put, you pay when your site is placed in the search engine results at a certain ranking, depending on your contract with that positioning company. How popular are these plans with search engine positioners?

At this point in time, not very popular.

In fact, one positioner answered, "As erratic as the SE's are, I believe it's dangerous, though I do wish that I DID charge for the positions, especially every time we hit #1! "

Another positioner who uses a pay-for-placement plan said, "The price depends on the #position per keyword per SE. Each keyword has its own price category, depending on number of search results and grade of competition."

Pay-for-click-through plans?

Pay-for-click-through plans clearly haven't become popular either except in the more competitive areas of the Web, such as the adult or online gambling areas.

One positioner I spoke with charges a $500 setup fee, which includes 50 keywords across 8 engines. Then, he charges per click through, with the price going down as the amount of traffic increases. For example, for several hundred thousand hits, the price per click through might be $.05, whereas for only a thousand hits, the price might be $.30.

Another positioner says that his click-through charges vary, depending on the client and what he can afford. His standard rate is approximately $.25-.50 a click through.

In the adult or online gambling areas, however, you'll find positioners charging $2 per click through or more.

Are positioning charges realistic?

Interestingly, many positioners feel their charges are either too low or too high. Clearly, in this relatively new industry, there are few role models, so positioners start out by charging a fairly low amount, then move up as their experience level, success rates and reputation increases.

Because of the amount of time and expertise it takes to position a Web site in the rankings, and because of the amount of energy it takes to keep up with the changes in the industry, search engine positioning services can be expensive -- as well they should be.

As professional positioners know and are quick to tell you, you can't sit down and position a site in a matter of minutes. It can take hours and hours. Then, you sometimes wait for weeks to see the fruits of your labor, and then spend more hours tweaking the site. If, in the middle of this process, the engine changes its algorithm you may have to start all over.

What about guaranteeing results?

As one positioner said, "Until the engines guarantee, we will never guarantee either."

Many positioning firms require their clients to sign forms that state that there are no guarantees in the search engine business, because this keeps misunderstandings down from the onset of the working relationship. "After all, how can you guarantee results when there are so many factors involved?"

Another positioner explained what he tells customers when asked about a guarantee for a top ranking.

I make an analogy about search engine placement in order to illustrate what it is like and why it cannot be guaranteed. Obtaining high rankings is analogous to predicting the weather. You can look at the clouds, you can check humidity, you can watch wind patterns, etc. These are absolutely necessary to do in order to have any idea about the weather, but you still can't say for sure that it will in fact rain. I can do page tweaking, submissions, link promotion, etc., and have fantastic results and be right on the money, or it can rain on me. Doing what I do is a necessity to have a decent chance at obtaining search positions, but I cannot promise how the rankings will perform.

One way of offering a guarantee is to base it on the competitiveness of the keyword phrase chosen. "If low, I guarantee a top 20; if high, normally a top 50. I tend to offer different guarantees to different clients."

Another positioning company guarantees that at least 25 of the keyword phrases chosen will reach a top 10 ranking within 90 days of submission to the search engines. They also guarantee that if customers are not satisfied with the results, they will re-submit newly optimized pages or return their money.

A carefully worded guarantee is another option. For example, rather than guaranteeing results, one positioner guarantees an increase in traffic and that the company will do everything they can to achieve top rankings. Many positioners also said that they won't continue working for a client if they're not producing results.

One positioner offered this advice,

We guarantee top slot positioning (worded that way) in the major search engines (worded that way). This way we are covered in case we only get one keyword on the second page in one search engine or if we get multiple slots on the first page of many search engines. Most of our clients are very happy with our work, and we have not had to deal with the worst case scenario.

He continued,

If we cannot get them ranked in a good spot, we offer their money back or we offer to keep trying until we get them ranked. We typically say they will stay ranked for 4 - 6 months depending on the client, and we do not start counting the months until they appear in at least a few search engines. If they opt to have us keep trying, the months do not start counting until we have them placed.

Proving skills

When trying to win over a potential client, how do professional positioners prove that they know what they're talking about?

To prove their skills, professional positioners offered these suggestions:

* Show clients a ranking report for other clients
* Post customer satisfaction articles on your site
* Give insight into the search engine industry and explain in detail how you're going to work on the client's site and help improve its traffic
* Call past clients
* Get skills certified by a credible training company

One positioner explained,

We show them reports we have given to other clients of where they are positioned with search words. We also tell them a few things about a client and then say `go search for them on the net using words you probably would use.' The clients are usually very happy with what they see, and then sign up with us. We have only run into trouble with cheap clients on occasion, but most people realize they are paying us for quality placements and management.

Additional tips for working with clients

When working with prospective positioning clients, be open and honest, and remember that the personal touch often makes the sale. Here's a good suggestion...

Tell customers up front: 'I can't give you a guarantee, but I can give you accountability.' Explain the process honestly and thoroughly and you'll establish credibility. On the initial sales call, I do three things:

1. Ask a lot of questions
2. Educate the client about the process
3. Manage the client's expectations.

And once you've completed the work, be prepared to show your client what you've done. I save all the HTML submission reports I generate and each HTML page, and I make a hard copy of each page of the Yahoo! submission form. I do the same thing with Snap, LookSmart and the ODP. If a client sees the level of effort, you'll have few problems. Save and document your work! When you start seeing good results in the rankings, CLAIM THE VICTORY. Drop a client an e-mail, `Good news, we just got notified that we've been accepted in Yahoo! or moved in the top 10 of AltaVista.'

Work on location or live anywhere?

Some positioning firms require their employees to live and work at their location. Certainly there are advantages to having everyone under the same roof. It's much easier to share strategies with someone who works across the hall from you.

But with the Internet and the ability to stay connected to someone who lives on the other side of the world, many companies allow their employees to work at their own locations.

Then, they stay connected through community building devices such as instant messenger software programs, bulletin boards, and chat rooms.

Some positioning firms like their new employees to work in the home office for a least a week to see how the business is run, and then they can operate out of their own location. Other companies like to have a few employees who work at the central location, whereas others can live anywhere.

Hiring positioners with no experience

Most of the firms who completed the questionnaire start out their new employees at $8 to $10 an hour if they have no positioning experience or training.

Once they've gained experience and training in the field, their pay scale goes up. Of course, the standard pay rate in your area should be considered.

One positioning company pays their employees minimum wage through the training process because, "I am giving them a chance in the first place."

After all, professional positioning can be a very lucrative business once you achieve the proper training and expertise.

Hiring positioners with experience

Some experienced positioners are paid from $12-14 an hour and up depending on the area, the positioner's experience level, past results, and so forth.

Other positioners are paid on a click-through basis, where other positioners are allowed to set their own fees. Then, the positioning companies will charge the clients two to three times more than the fee for the positioner in order to make their overhead and profit.

Some positioning firms will pay a monthly or yearly salary, and many firms pay a ranking bonus as an incentive to the positioner to work hard toward those top rankings.

In conclusion . . . the challenges of the industry

In an industry where changes are made almost daily, what could be more challenging than that? try this: Working with clients who know and understand absolutely nothing about search engine positioning. Most professionals will tell you that is the MOST challenging aspect of the job.

As one positioner put it,

Our biggest challenge? Reporting correctly to clients so they will understand what we're doing. I believe the best way to keep a client is through constant communication: to keep in touch and to let them know about successes and problems. And, to keep smiling!

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Robin Nobles teaches 2-, 3-, and 5-day hands-on search engine marketing workshops in locations across the globe (SearchEngineWorkshops.com) as well as online SEO training courses (OnlineWebTraining.com). They have recently launched localized SEO training centers through SearchEngineAcademy.com, and they have expanded their workshops to Europe with Search Engine Workshops UK. They have also opened the first networking community for SEOs, the Workshop Resource Center (WRC).

The Future Of Search Engine Optimizing:

If you've been following the evolution of search engine optimization strategies, you know that the game's not getting any easier. Not only that, but traditional forms of optimizing aren't as effective as they once were. Am I telling you anything you don't already know?

Michael Campbell, author of the popular e-book, Nothing But `Net and editor of The Vault, a subscription newsletter pertaining to search engine positioning strategies, offers some serious answers to these concerns as he examines a new "wave" of search engines: theme engines.

Why DO The Search Engines Change So Much?

Why do the search engines constantly have to evolve into a different type of engine? Why can't they stay the same?

To answer this, let's look at the ultimate goal of a search engine. What do the search engines want to do? They want to provide relevant results to you, the user. Why can't they do that under the current system?
There are several reasons why the current system isn't working. For one thing, the Internet is growing at an unheard of rate. Plus, spammers are growing at an unheard of rate as well. In many ways, the engines are fighting a losing battle to provide relevant results while combating spamming and duplicate pages.
In essence, the engines need a way to store more pages, combat spam, and still provide (or attempt to provide) pertinent results. So, in an effort to provide relevant results, the engines began sliding in other variables, which is where the 1st, 2nd, and 3rd generation search engines come in.

1st, 2nd, and 3rd Generation Engines

By understanding the path we've taken to get where we are in this crazy search engine business, it might give us some insight into where we're going.

You may have heard of 1st, 2nd, and 3rd generation engines, but what exactly does that mean?

Michael Campbell explains,

In the beginning, search results were very basic and largely depended on what was on the Web page. Important factors included keyword density, title, and where in the document keywords appeared.

First generation added relevancy for META tags, keywords in the domain name, and a few bonus points for having keywords in the URL. Basic spam filters emerged that got rid of keyword stuffing and same color text. The portals also made their appearance, and engines started looking like giant billboards and overstuffed yellow pages.

All of this is quite familiar, isn't it? Almost too familiar.

But, do META tags hold as much importance as they once did? No. Does using keywords in various tags help as much? Generally not.

Instead, the engines took it a step further in their quest for relevant results by bringing in 2nd generation engines.

Campbell explains,

Second generation, which is in full swing with the themes thing, added much in the way of off page criteria and link analysis. A few of the major components they employ are tracking clicks, page reputation, link popularity, temporal tracking, and link quality. Then they started adding in term vectors, stats analysis, cache data, and context where two-word keyword pairs were extracted from a page to better categorize it.

We'll cover "term vectors" and other information mentioned in the above paragraph later in this article. For now, let's continue with 2nd generation engines.

We all know how important a good solid link popularity is these days. Does any old link count? Certainly not. The days of huge link exchange programs with no thought for "related" links are over.

Plus, with Google's PageRank system and DirectHit's method of tracking clicks and the length of visits, we're seeing more evidence of a 2nd generation engine.

But what is a 3rd generation engine? It's almost mind boggling to consider.

Campbell explains,

Third generation is already underway. It adds word stemming and a thesaurus on top of the term vector database to assist in keeping a search in context. Auto extraction of keyword pairs also helps automatically categorize a page, where searches like `shop for' or `find' trigger totally different search results based on the context or intent of the person doing the searching.

G3 adds Web maps which, although not searchable, are a useful filtering tool to get rid of duplicate sites and many stand alone pages that drive traffic to only a few destinations. This means pages like doorways, gateways, entry, splash, or whatever you want to call them, will soon get filtered out.

They will also be extracting as much data as possible about your individual searching habits. All the major engines plan on building personal profiles, little robots that `come to know you' over a period of time, based on past searching habits.

Okay, so we have a good idea of where the search engines are headed, but how can we keep up? The 2nd and 3rd generation engines are theme-based, but what does that mean, and how does it translate to what we need to do with our own sites?

What are "Theme" Engines?

What exactly is a "theme" engine? First, let's hear the scientific definition. This isn't easy reading, so it might help if you have a brown paper bag handy in case you hyperventilate.

Computer scientists working with Campbell define "themes" or "topics" as,

Using a term vector database, they weigh page keyword density to calculate the page vector, which is compared and stored relative to the term vector. They then compute a Web page reputation by graphing interconnectivity and link relevancy, making sure the reputation of the page and the content on the page actually match. The closest matches get the highest search engine positioning.

Uh huh. Kinda hurts the brain cells, doesn't it?

Now, let's look at an easier-to-understand explanation. How does Michael Campbell define a theme engine?

One. The answer is one. What you say about your Web page, how the structure of other people's Web pages compares on the same topic, and what other people say your site is about, must match, be in harmony with each other, be as one.

Or, in the cold hard world of the search engines, where everything is weighted and calculated according to mathematical formulas, whoever is closest to the 1.000000 without going over is the winner, coming up tops in the search engine.

A theme engine looks at all the information on a `seed set' or a group of sites and pages that it has already spidered and has in its index. It assigns each page in the index a number or page vector. This becomes the `core' of the search engine.

Suppose you just submitted a Web page, so you are now in competition with everything in the core. The engine looks at everything on your page, from one and two keyword phrase densities, to page length, compares it to the seed set and assigns your page a number, for each keyword phrase. These numbers assigned to the keyword phrases are known as `term vectors.'

The closer your term vector is to the page vector, the better chance your page has of being a top ten contender for any particular keyword phrase. You might even be `folded in' to the core, bumping off some other page, causing it to fall out of the search engine. (Some engines will adopt the `pay to stay in the core' model in the near future, so paid sites won't get bumped out.)

Then, there is what the rest of the Internet and its users have to say about your page. Link analysis, traffic, stats, and cache data are all taken into consideration and analyzed.

The next step is to add in and calculate words in incoming links to your page, making sure they match up to your term vector. So, what the search engine has determined that your page is about must match what the rest of the Internet says your page is about in their links to you.

So in review, in layman's terms, here is what I would define as a theme based engine:

What you say your page is about, what the search engine calculates your page to be about, and what the rest of the Internet thinks your page is about, must match, according to their mathematical formulas.

Then, as the whipped cream topping on top of the theme behavior sundae, are the stats and cache data. If your site is one of a search engine's top exit pages, it must be good, because people don't come back and search some more once they've found your site. You just got a big boost in positioning. And, if your site gets searched and clicked on so often that you are in the engine's cache for speedy data retrieval, your site must be very good indeed.

All of these factors, both on and off page criteria, help define what a theme-based search engine is looking for. They are looking for unanimous approval that your site is all about a particular topic. And the more narrow the focus on that topic, the better your site will do.

Take a deep breath. You probably feel like your mind is burning with information, because this is a lot to digest. Go get a cup of coffee (or a stiff drink), and let's get back to work.

Which Engines are Theme Engines?

In Campbell's opinion, all search engines are moving toward being theme-based.

It's just another way of saying they are implementing `second generation' search engine strategies. Some engines call it `in context' searching, while others call it `rank and reputation' or `on topic.' These are all different ways of saying the same thing: adding off-page criteria to help determine relevancy.

So, with all of the engines gravitating toward being theme engines, does this mean that we have to scrap our current search engine optimization strategies? Not necessarily.

Let's look at a few of our current optimization strategies to see how effective they'll be with theme engines.

Current Optimization Strategies

1. Cloaking

With the move toward theme engines, will cloaking be as effective when working with a theme engine?

John Heard, producer of IP-Delivery, a leading cloaking software, says it will be just as effective and even allow for more flexibility in page content if implemented properly.
According to Heard,

There is no difference between a cloaked or non-cloaked site when it comes to themes for in-bound link popularity in most cases. However, it should be noted that a cloaked site can choose what links it does or does not show to the search engines. This is potentially advantageous.

Say that you want to trade links with someone. You want the advantage of their link popularity but you don't want to send your popularity back to them. A cloaked page will help you do this if you set it up right. By placing the links only on the consumer version page but excluding them from the search engine optimized (cloaked) page, you can 'hide' them from the engine.

So yes, in that way, cloaking can affect link popularity. It's entirely in the hands of the SEO professional in the manner it's used. Cloaking is handy if you want to cross link sites and show those links to humans but don't want the engines to see the links.

A good example is if you own a computer hardware site and a travel site. The two topics are not theme related so you don't want the engines to see the links between them. On the other hand, you might want your site visitors to see the links and a cloaking system would give you the best of both worlds.

2. Keyword Weight

Is keyword weight dying in importance, similar to its optimization buddies the META tags?
Not at all.

Campbell explains that keyword density is a very important foundation upon which everything else is built.

Different types of documents or pages have different characteristic densities. The seed set of Web pages that the theme engine used to populate its database will determine what is a normal keyword density for each keyword, based on the entire collection of pages for any particular topic.

Since the term vector database (TVD) is an open-ended application, other applications can be run on top of it. This gives the search engines the ability to change the target keyword densities from the normal parameters at will, to give the illusion of fresh search results, without needing to recompile the database. Smoke and mirrors mostly, but it keeps the very important keyword density target moving.

3. Competitive Keywords

One real problem when working with theme engines is getting stuck in the wrong vector if there are already many sites on a particular subject. Being in the wrong vector will mean that your page won't match the term vector, so your site's ranking will suffer.

But what if you're working with a highly competitive keyword phrase?

Campbell suggests,

If there are already 50 documents with 100 percent relevancy associated with a term vector in the database core, you are not likely to get in unless you pay for it. If you are really lucky, you might nail some off-page criteria that makes your site more important and bump some other site off. It is do-able, but it is a lot of hard work.

If you need instant traffic, just go after the low hanging fruit. Go after a second or third, yet popular, way of saying the same thing. For example, the phrase cellular phones is fierce and mobile phones is tough. Wireless phones is a very popular search phrase but has relatively little competition. My advice would be to go after the low hanging fruit first, and then try playing with the professionals at the top of the tree.

Getting stuck in the wrong vector is nasty. You'll need to change the content on your page to be sure it cannot be taken out of context. Make sure that on your banana bread recipe page, don't say you're growing fond of the recipe. Otherwise, the vector might determine your site is about growing bananas and not banana bread. The good news is that we can expect TVD's to get more accurate as they add more context intelligence.

4. Stop Words

Another problem in working with theme engines concerns stop words. If an engine considers a word a stop word, it won't get indexed at all. So, if your keyword phrase contains a stop word, you need to work around it. "If the engine is filtering out the word Web in the phrase Web site hosting, it means focusing your efforts on the phrase site hosting or saying the same thing but in a different way, like domain hosting," explains Campbell.

5. Redundancy Filters

With the theme engines looking for redundant Web pages, how can you avoid setting off the redundancy filters?

Simply put, the days of having mirror sites are over.

So, to avoid setting off the redundancy filter, don't duplicate, mirror, or copy your pages. Don't use "cookie cutter" templates with the keywords swapped out.

Campbell explains,

The filters are getting even tighter with Web maps. They can tell if a bunch of pages are doorways, or dupes, even if they are stored on different domains, because the page length and bite size are similar and they all point to the same place. They'll all get nuked in the culling process.

Campbell suggests sitting down and writing what the page is about.

Then once the page is complete, look at the target keyword densities you would like to achieve and start working the keywords into the title, headlines, links, and body copy of the page.

Try not to go too crazy with doorway pages for each site. Spread them around on different domains. Set up completely different Web sites to sell related yet different product lines, and create your own mini Internet of linked sites.

6. Lengthy Pages

With theme engines, you'll be walking a fine line between giving the engine what it wants to see (related content) and providing too much information.

If you provide too much information, it's likely that the page pertains to more than one topic, which means you'll have a more difficult time getting a top ranking.

But is it also a problem with TVD's compressing large pages?

"The TVD doesn't actually store the entire page," says Campbell.

It looks at the page, tries automatically to determine what it is about, and reduces it down to only a few words, like a dozen or so possible keywords and phrases.

The more words there are on a page, the more likely you are to talk about several topics, which in turn dilutes the dozen or so possible term vectors that the page can be about. Ideally, you want to focus the page on a single theme or keyword and describe its context with several two or three word combos.

If I had to pick a number, I would say to try to keep pages between 100 to 700 words, unless you really know what you are doing.

7. Changes in Ranking

With term vector databases, your pages may have been discovered by the engine's spider and given a ranking but have not yet been added to the database. Does this mean that once the pages are actually added to the database, their ranking could go up or down?

Campbell explains,

Yes, a page may have been discovered by a crawler but not yet folded in to the TVD. The temporary positioning in search results is based on the likelihood that your page contains relevant information. It's commonly called page reputation or what your page is known for. It is largely based on what incoming links say your site is about.

Once the engine recompiles its index, the page reputation will be compared to the term vector using a complicated mathematical formula and weighting scheme. In short, the reputation of the page and the term vector of the page must match to be a top 10 contender. The further away the numbers are from each other, the less relevancy, and the poorer the positioning of the page in search results.

How does Inktomi's 3rd Generation Engine Compare with AltaVista's?

Campbell says that he hasn't seen a lot of difference between the two.

They all seem to be going in the same general direction. But to be sure, the customization or proprietary experience at one engine over another will be their big selling point in the future.

They will definitely want to make their search experience unique -- to give the users a brand, or reason, why they would rather fight than switch. Otherwise, they may fade into the same old bland mediocrity and continue to lose traffic because of it.

Tips on Working with Theme Engines

How can we create Web pages that theme engines will like and boost our odds at getting top rankings?

* The days of having one single Web site devoted to your entire operation are virtually over. When working with theme engines, you'll want to make sure that what your page is about matches what the engines believe your page is about which also matches what other sites believe your page is about.

So, set up additional Web sites for different areas of your company. If you sell sports equipment, set up a site for hunting equipment, one for fishing, for baseball, and so forth. Interlink them together, carefully controlling how you're describing the links pointing to those other pages.

Make the overall design of the sites similar, so that customers will understand that they're still on your "turf," but change the content and the featured theme.

* When using link text, try eliminating punctuation marks and small, inconsequential words, like "and," "the," "it," and "for." Cut to the chase with link text by putting JUST the keyword phrase that you're aiming toward.

* Related link popularity is crucial, so if you have one site that's listed in several of the large, important directories, be sure to link it to your other sites, especially new ones.

* FOCUS! Keep each page focused on one topic, and keep each site focused on one topic. Ideas for topics include your different services, product names or categories, uses of those products, etc. Make sure that each interior or information page reinforces the main theme of the entire site.

"Use two, or at the most three, word combos in links to achieve this," suggests Campbell.

Use incoming and outgoing related links and content-rich pages.

* "Pull all the pages out of the database, set them up as static pages, and put them to work for you in the search engines," Campbell suggests.

* Check each page carefully. Make sure that everything on the page points to one central theme or has one focus. Do everything you can to make sure that the engine understands what your primary theme is.

* Don't use nearly identical pages with slightly different keyword phrases. Instead, create new and different pages for your keyword phrases.

More work? Absolutely. Will it pay off? You'll certainly have a much better chance at top rankings while avoiding the redundancy filters.

* Create your pages as if you're writing an article on your keyword phrase. Don't be afraid of content, but don't go overboard with it either.

* As you focus each page on a particular keyword phrase, use that keyword phrase in your tags and text on the page: title, headline, ALT, URLs, link text, META tags, etc.

META tags certainly don't hold the importance that they once did, so don't depend solely on them to achieve a top ranking.

* Go after keyword phrases that aren't as competitive in the beginning. Then, go after the more competitive phrases next.

What Does the Future Hold?

Campbell answers,

In the future, you might be able to load the engine full of lists of keywords. Your interests, likes and dislikes, geographical info, and favorite Web sites can be entered, from which the engine can create a context engine just for you. Just think, they'll know what your next search is likely to be, even before you do.

It's almost frightening, isn't it?

For More Information

Michael has already published three very good search engine reports and is working on another that discusses:

* Offpage criteria: What's on your page is only half the optimization battle.
* How search engines determine what your page is known for.
* Why you might want to tell people to "link off" of your web site.
* Establishing a "reputation" on a topic using leverage from other sites.
* How to turn Google's Page Rank system into an unfair advantage.
* Are you a hub or an authority? How to use both for maximum positioning.
* Handy tips for getting listed in Google and staying there.
* Making your site theme proof: A fail-safe strategy to ensure success.
* How to link different themes together and dominate the search engines.

If you would like to order any of Michael's reports go to http://www.searchenginepositioning.com

More Research Sources

Read the WWW9 research papers by visiting http://www9.org/w9cdrom

Read AltaVista's September 15, 2000 press release which mentions their 3rd generation engine. http://doc.altavista.com/company_info/press/pr091500.html

Read Inktomi's April 11, 2000 press release announcing their 3rd generation search engine. http://www1.inktomi.com/new/press/2000/gen3.html


Robin Nobles teaches 2-, 3-, and 5-day hands-on search engine marketing workshops in locations across the globe (SearchEngineWorkshops.com) as well as online SEO training courses (OnlineWebTraining.com). They have recently launched localized SEO training centers through SearchEngineAcademy.com, and they have expanded their workshops to Europe with Search Engine Workshops UK. They have also opened the first networking community for SEOs, the Workshop Resource Center (WRC).

http://www.searchengineworkshops.com/articles/se-optimization-future.html

Source Code Cloaking

Note: Because the search engines are opposed to this strategy and consider it against their terms of service, we highly recommend that you don't use cloaking strategies. There is NO reason to cloak your Web pages. We are leaving this page in our listing of articles, however, because it is found in the SERPs. Therefore, from an educational standpoint, it's a good way to educate the SEO community as to what cloaking or content delivery really is, and to warn them of the problems associated with using the strategy.

One of the more controversial strategies in search engine positioning is cloaking. But, is it a "beauty" or a "beast" in the world of search engines?

What exactly is cloaking?

Let's say that you're presented with a Website and told to get it in the top ten rankings. But, that page is using dynamic content or other technology that makes it impossible to get indexed. Or, maybe the keyword phrase is extremely competitive. In any event, you know it would be next to impossible for you to get top rankings.

One way to solve the problem is to use cloaking. Also known as IP Delivery™ and the Food Script™, cloaking is when different pages are served to the search engines than what your visitors see. In other words, you'll create separate and simple pages for each major engine, taking great care to follow each engine's guidelines. The pages will be simple text without any tactics that can present ranking problems, such as dynamic content, frames, XML, or Java.

When a search engine visits your site, the script detects which engine is visiting by viewing that engine's IP address, and the page created just for that engine is shown. But, when a surfer visits your site, a beautifully designed page is presented that is sure to impress your visitors.

By using this strategy, you are showing the engines simple content-rich pages that they like. And, you're also showing your visitors impressive and professionally-presented pages. The engine sees one page and the visitor see another -- each designed to appease their specific "tastes".

So, the "beauty" of cloaking is that you can have the best of both worlds: the simple pages for the engine, and the impressive pages for your visitors. And, you can create separate pages for each engine, which allows you to use effective techniques for one engine that another engine may not like.

Another reason for using cloaking is to hide your valuable code. Once you've worked hard to get your pages optimized and into the top rankings, the last thing you want is for someone to "steal" your code and boot you out of those rankings.

How widespread is it?

Not all professional search engine optimizers use cloaking. Ginette Degner of Search Engine Services (http://www.searchengineservices.com/) only recommends it to clients who are in highly competitive areas or if they're using technology that would prohibit a good ranking. Ginette says...

"If the site is using technology like XML, JHTM, or catalog delivered pages and there's no way that the engine is going to get past the ? in the URL, that's when I go to the script. I use it when it's the only way it's going to get done."

The big question: How do the engines feel about cloaking?

Google has gone on record as stating that they don't like cloaking. In fact, at the Boston Search Engine Watch conference, the Google rep said, "Don't cloak. Really." He also said that within the next 30 to 60 days, Google will begin cracking down on what it perceives to be spamming.

So, my recommendation as far as Google is concerned is not to cloak at this point in time.

But, what about the other engines? John Heard of Beyond Engineering (http://www.bey.com/) and research specialist for Planet Ocean answers,

"They do not like any promotion techniques that misrepresent the content of the site. That's the number one rule and they will enforce it whenever possible. If you abuse that rule, you do run the risk of getting banned on any search engine, regardless of whether you're using cloaking technology or not."

Heard has used the software at every major search engine in the United States with very good success since 1996.

"None of our clients have ever gotten a site/page/domain banned because of the use of the software. But again, we haven't used misleading pages or content either. If you're not misleading or causing problems for anyone, it appears the engines take a 'don't ask - don't tell' policy with it. There are no automated systems to detect a cloaked page built correctly."

What about spamming?

Since surfers never see the cloaked pages, can you get away with spamming? Answer: No! Because cloaking is an aggressive search engine positioning strategy, it becomes "suspect" to the engines. So, it's imperative that you follow all rules and do nothing that could get you in trouble with the engines.

Therefore, don't use anything that would be considered spamming techniques -- no keyword stuffing, hidden text, or lightning fast META refresh tags.

Spamming techniques may get you in the rankings briefly, but you won't remain. Ginette explains, "Think about the longevity in this business. You want pages that will remain in the index."

Is cloaking an open invitation to steal someone else's page and get their rankings? After all, no one will know, right?

"Copying someone else's page and 'cloaking it' is a big mistake. The company you copied the page from will very likely find that you've copied the page because your pages show up for a "unique" word that was in the page content. If and when they find it, they will likely complain to the search engine and they will very likely ban your site because of it. There are also copyright and trademark issues, etc. So if you use cloaking, don't expect it to work with stolen pages or content. Sooner or later, you will get caught,"

...stresses Heard.

How can you tell if a page has been cloaked?

Compare the title, description, and size of the page to what appears in the search results. That's your first indication. However, that's not foolproof, since many of the engines are now using descriptions taken from the ODP or LookSmart. Heard also indicates that cloaking is often used to play 'headgames' with the competition.

"The way it works is a company utilizing cloaking hides their html code for their top 10 pages but allows the competition to see a page that wouldn't rank -- that uses say, too many keywords. The theory is the competition will analyze this page and use those keyword densities and placement for their pages. More experienced promoters will often go to the trouble of exactly matching file size, titles, and descriptions for their cloaked pages making them very difficult, if not impossible, to detect."

Also, there are programs you can use to see if a page has been cloaked. However, these tools will only work with simple "user-agent" cloaking systems. IP-based cloaking systems, since as Heard's software, IP Delivery (http://www.ip-delivery.com), cannot be viewed with these or any other tool.

Here's an excellent word of advice

Ginette Degner says,

"Instead of spending your valuable time trying to figure out if a page has been cloaked, simply build a better page."

Can you find a cheap or free script somewhere on the Net?

Before you rush off to try to find a free script, keep in mind that it's not the "script" itself that's so valuable-it's the updates to the script. Heard explains,

"Search engines often times change their spiders' IP addresses due to expansion or changes in their systems. If the person is using an industrial strength cloaking software, they depend on these IP addresses to help identify and process the pages correctly for each search engine. If the IP addresses aren't updated often, the user runs the risk of sending the wrong pages to the engines."

An excellent, and inexpensive, cloaking software is fantomas shadowSniper™ which even offers support for international engines.

The future of cloaking?

What trends do we see in the future for cloaking? Is it on the way up or on the way down? Heard answers,

"I believe we're going to see world-wide support for international search engines of importance. Also, we're getting more requests to include features such as delivering different web pages for users in different countries. Another common request is the ability to sense the speed of the user's connection so that cloaking software can deliver the user to a high bandwidth, regular bandwidth, or very low bandwidth (PDA). I expect the cloaking software to morph into something similar to a personalization system that includes search engine robots, shopping bots, etc."

Harness the "beauty" and keep out the "beast"!

When considering whether cloaking is right for you and your Website, remember that cloaking alone won't get you top rankings. You have to do that yourself through a lot of hard work. However, if your Website is utilizing techniques that prevent a top ranking, cloaking may solve your problems.

Cloaking software recommendations

IP-Delivery
fantomas shadowSniper™
Traffic Titan


Robin Nobles teaches 2-, 3-, and 5-day hands-on search engine marketing workshops in locations across the globe (SearchEngineWorkshops.com) as well as online SEO training courses (OnlineWebTraining.com). They have recently launched localized SEO training centers through SearchEngineAcademy.com, and they have expanded their workshops to Europe with Search Engine Workshops UK. They have also opened the first networking community for SEOs, the Workshop Resource Center (WRC).

http://www.searchengineworkshops.com/articles/cloaking.html

Analyzing Your Traffic to Measure Your Success

Congratulations! Your hard work and persistence in optimizing your pages have resulted in a dramatic increase in traffic to your site, which is just what you wanted.

But, are you analyzing that traffic and using it to strengthen your site? Or, are you quickly glancing at your log files every week or so to see how much traffic you're getting, and letting it go at that?

Before we go on, let's define exactly what log files are.

When someone visits your website, server software counts and tracks, i.e. "logs", that visit. It also keeps a record of it for a certain period of time. Part of the saved information is called a referrer log.

Referrer logs can help you analyze the traffic to your site. Though each referrer log program provides slightly different data, some of the more common information includes:
  • Which engines have sent you traffic;
  • What keywords were used to find your site;
  • Which pages were accessed the most or the least;
  • Who are the visiting spiders;
  • User profile by region;
  • Average length of time someone remains on your site;
  • Average number of user sessions or page views per day;
  • Top entry and exit pages;
  • Top referring sites;
  • Summary of activity by day;
  • Server errors;
  • Bandwidth, which is the measure (in kilobytes of data transferred) of the traffic on the site; and,
  • Type of technology used by your visitors.

But why is it so important to study your traffic? Isn't it enough to know that your traffic is increasing, without having to spend valuable time analyzing it?

Think about it this way. If you know which engines are sending you the most traffic, you can boost your optimization strategies for those engines by creating additional pages for other relevant keyword phrases. This could increase your traffic even more.

Or, if you know that you're not getting any traffic at all from a particular engine, you'll be able to consider strategies for findability on that engine.

Through your referrer logs, you'll probably discover that you're getting found through keyword phrases that you haven't even considered before. In that case, you certainly don't want to change those pages and lose the traffic. By the same token, if you're getting found under a keyword phrase in one engine, wouldn't it be worth creating pages for the other engines for that same keyword phrase to see if you can bring in some additional traffic?

You can also find out through which pages you are losing visitors. This begs the questions...why are you losing visitors? ...and what changes can you make to keep them from leaving?

Simply put, a referrer log can give you an enormous amount of information and can serve as a road map for future changes to your site.

So, how can you view your referrer logs?

Ask your Internet Service Provider (ISP) to provide referrer logs in extended log format. If they don't provide referrer logs, you're missing out on some extremely valuable information about your web site. You may even want to consider changing ISP's.

However, even if your provider captures referrer information, you may want to get a program to read it, since the raw data can be a little cumbersome to analyze.

Here's an example of such an entry:

216.219.177.29 - - [15/May/2000:23:03:36 -0800] "GET /index.htm HTTP/1.0" 200 3956 "http://www.altavista.digital.com/cgi- bin/query? pg=aq&text=yes&d0=1%2fnov %2f99&q=email+marketing%2a +AND+email marketing%2a&stq=30" "Mozilla/2.0 (compatible; MSIE 4.0; SK; Windows 98)"

Not exactly easy reading, is it?

However, through the above entry, you can learn:

  • The IP address of your visitor -- 216.219.177.29
  • The date and time of the visit -- [15/May/2000:23:03:36 -0800]
  • The first file requested -- "GET /index.htm HTTP/1.0"
  • The fact that the request was completed -- 200
  • The number of bytes that were transferred -- 3956
  • Where your visitor came from and the keywords used to find your site -- "http://www.altavista.digital.com/cgi-bin/query? pg=aq&text=yes&d0=1%2fnov %2f99&q=email+marketing%2a +AND+email marketing%2a&stq=30"
  • Browser and operating system of the visitor -- "Mozilla/2.0 (compatible; MSIE 4.0; SK; Windows 98)"

Though the information in the raw data provides invaluable information to you, you can easily see that it requires a little effort to analyze it yourself.

If you're serious about analyzing your traffic, consider obtaining a quality log analysis software program. Examples of programs are listed at the bottom of this article.

When analyzing your referrer log information, what should you look for?

  • Number of page views per day

    Page views (or page impressions) refer to how many "hits" your site has had to HTML pages only. A hit is an action on a web page, such as when a user views a web page.

  • Number of user sessions per day

    User session refers to the activity of one visitor to a web site.

  • How long users are staying on your pages

    How long did the users stay at your website? Are they finding what they're looking for, or are they getting frustrated and leaving?

    If visitors are immediately clicking out of your site, maybe it's time to set up an onsite search engine. After all, once you get visitors to your site, you want them to be able to find what they're looking for. SearchButton.com is an excellent service. It even provides statistics on who is searching your site, the most popular searches, and will also alert you to searches that produced no results.

    Ginette Degner, Professional Optimizer with SearchEngineServices.com, adds,

    "The time users spend at a site tells me if they are actually reading the site or just clicking in only to leave immediately. Perhaps I am not conveying the purpose of the site well enough to make them stay. Or, I am listed under the wrong phrases. If I am buying traffic from GoTo or another engine, I like to know if the words I chose are valuable to me or just a waste."

  • Most requested and least requested pages

    Degner further explains,

    "Which page is attracting the most visits and how long are they there? This helps me decide what areas of a site need to be expanded upon and what areas can be dropped. For an example with a sports picks site, we found that the least visited page was the record the handicapper used to show everyone his win/lose ratio for picks and the chat room. So we dropped the page and spent the programming money on live scores and a sports news page."

  • Top entry pages

    How are people first coming in to your site? Which pages are bringing you the most traffic? What about some of your other pages? What can you do to make them "top entry pages" too?

  • Top exit pages

    Exit pages are another very important area of a log file, according to Degner. She goes on to ask and then elaborates on the answers...

    "Where are they leaving? What off site links are they clicking on the most? If this is an intro page or another sub page that is a doorway, I may need to get rid of it or use a redirect. It tells me where I am losing visitors."

    "As an example, a client insisted upon having a second intro page that played their radio commercial, so you clicked on the index page to enter and were stuck in a second media-enhanced page. We could see half of our traffic leaving right there and going no further into the site, which was a really big clue that it was a turn off to the surfing public."

    "A lesson to corporate sites - a website is the wrong place to be vain. Serve up your product or service immediately or pay the price with an impatient dotCom'r."

    "On other sites, we have discovered that a screen shots page made a huge difference in converting sales, and that was where the most orders came from (exit link was the order link)."

  • Single access pages

    Which pages are being viewed by themselves, where visitors aren't even clicking to go to another page? Again, look at these pages carefully to see what you can provide on the page to keep up the interest of your visitors. You're losing them, and you need to figure out why.

  • Errors, such as 404 pages

    If your visitors encounter too many error messages when visiting your website, they'll assume that you don't do your "house cleaning," and the professional image of your site will plummet several notches.

  • Most active countries

    If you want a corner of the international market, study this data carefully. How many user sessions are being generated for each country that's important to your business? How you can beef up efforts to improve those numbers? Are you creating highly targeted information pages for your international keywords?

  • Top referring sites and URLs

  • Top referring search engines

    Do you have some top ranking pages in certain search engines, but you're not seeing coinciding traffic through those engines? If so, you may need to rethink your keyword strategy, because a truckload of #1's won't do you any good if traffic doesn't follow.

  • Keywords that searchers are using to find your site

    If you're being found under a particular keyword in one engine but not another, boost efforts in the other search engine and try to bring in more traffic. Also, study this section closely for any holes in your keyword-thinking strategies.

    Remember that search engine positioning strategies begin with a simple keyword or keyword phrase. If you're having problems finding a keyword phrase that will bring you more traffic, visit WordSpot.com and sign up for their free trial service, or WordTracker, which also has a free service. Also most search engines have "related search" results that can give you some clues, don't over look that information.

  • Browsers used by your visitors

    Check this section periodically to make sure that the technology offered at your website can be used by the majority of your visitors. In other words, if many of your visitors are accessing the web using older browsers, you will want to be careful about using technology that will prevent them from fully utilizing your website.

  • Visiting spiders

    Which search engine spiders have visited your site recently? After submitting your pages to the engines, be sure to monitor this section closely for spider activity.

What do the experts feel are the most valuable parts of a referrer log?

Charlie Morris, Managing Editor of Web Developer's Journal, -- http://wdvl.internet.com/Internet/Management -- looks at the list of most popular pages first.

"This is something that's easy to act on - whatever content is most popular, simply produce more of the same sort of thing. The list of 404s should also be one of the first sections to look at, as sometimes (though not always) it's easy to find and fix these errors, greatly improving short- term traffic and your long-term reputation."

"The most important thing of all, however, is simply to compare a site's traffic from month to month, to measure how well your promotional efforts are working. It's surprising how many sites don't do this carefully."

To Rocky Rawstern, Professional Optimizer with SeventhWave.com, the most important areas of the referrer log are

"specific search strings (what the browser was looking for), search engine traffic counts, and finding keywords that are hit but aren't on our list to work on. We will work harder on a search engine that we aren't getting much traffic from."

The spider/bot sections are the most valuable areas of a log file to Ginette Degner. "When did they spider our site and how many pages? Which engines are sending me the most traffic? What words or phrases are being used consistently? What exact phrases were used to get to my site? All of this information assists me with positioning. I can find the strengths and weaknesses of a website and exploit the strengths and work to fix the areas that are lacking."

Excellent closing advice for positioners

Ginette Degner says,

"Keep track of when a spider hits your site and how deep and compare it to the dates you submit and the dates the pages actually appear in the index. You will start to see a pattern emerge with each engine. Yes, there are hiccups, but it will help you time your submissions, and when a client asks you when they can expect to see results, you can answer intelligently."

"When you are stumped as to why none of the words you optimized for are hitting, look at the logs. Use the words you see actually hitting with the search engines in your reporting files (Top Dog or WebPosition Gold). It can open your eyes and help you find more avenues of traffic for your client."

"At the very least, you can show some positions which will make a client more comfortable because you are showing they are getting traffic from the engines. This helps immensely when you hear 'I do not have any sales' from a client. You can steer the client to rethink their approach or sales copy."

So, take the time to analyze your traffic, and then put that valuable information to work on your website and reap the benefits of even more traffic!

http://www.searchengineworkshops.com/articles/traffic.html